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Introducing MyRider: Your Ultimate Ride Companion in Mathura! Say goodbye to waiting in long queues or haggling with auto drivers. With MyRider, your journey through the vibrant streets of Mathura becomes effortless and enjoyable.

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TERMS AND CONDITIONS


    1. TERMS AND CONDITIONS FOR USERS
  • Myriderr (firm) provides technology-based services for booking two, three and four-wheelers (“Vehicle”) to you (“You” or “Users”) and you agree to obtain certain Services (defined hereinafter) offered by third party drivers or vehicle operators by means of the firm’s website Myriderr All the Services provided by the firm to you would be by means of your use of the Platform. These Terms of Use shall govern the relationship between you and the firm in the course of provision of the Services. These terms of use (“Terms of Use”) mandate the terms on which users using the Services will be governed.

    Please read the Terms of Use carefully before using the Platform or registering on the Platform or accessing any material or information through the Platform.

    Use of and access to the Platform is offered to You upon the condition of acceptance of all the terms, conditions and notices contained in this Terms of Use and Privacy Policy, along with any amendments made by the firm at its sole discretion and posted on the Platform from time to time.

    • 2. GENERAL TERMS OF USE

  • 1. You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18 years), to obtain an account.
  • 2. The firm shall take your booking request and forward it to the driver through an app-based device operating on GPS-GPRS based device available with the driver.
  • 3. The firm may monitor and record calls made to the driver, for the purpose of training and improving customer care services, including complaint.
  • 4. The driver shall have the sole discretion to accept or reject each request for the Service.
  • 5. If the driver accepts the booking request made by the firm, a notification will be sent you with the information regarding the driver including its name, contact number etc.
  • 6. The driver shall make reasonable efforts to bring you in contact with the driver in order to obtain the Service subject to availability of the driver in or around your location at the time of your booking request made to the firm.
  • 7. For the avoidance of doubt, it is clarified that the firm itself does not provide the Services. It is the driver who shall render the Services to you.
  • 8. Even after acceptance of booking, the driver may not reach your pick up location or decide not to render his services. In which event the firm shall not be held liable.
  • 9. You warrant that the information you provide to the firm is accurate and complete. The firm is entitled at all times to verify the information that you have provided. You may only access the Services using authorized means.
  • 10. The firm shall not be liable if you do not download the correct Platform or visit the appropriate web portal.
  • 11. The firm reserves the right to discontinue or introduce any of the modes of booking Vehicles and/or for providing Package Services.
  • 12. You will treat the driver with respect and not cause damage to their Vehicle or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Vehicle;
  • 13. The firm is not responsible for the behaviour, actions or inactions of drivers of Vehicles, driver or quality of Vehicle which you may use. Any contract for the provision of Vehicle for the Services is exclusively between you and the driver and the firm is not a party to the same.
  • 14. You agree that You shall not request for Package Services for Items which are illegal, hazardous, dangerous, or otherwise restricted or constitute Items that are prohibited by any statute or law or regulation or the provisions of this Terms of Use
  • 15. You also agree that you shall not request for dispatch of item(s) which require a special transportation permit or require any special license under applicable law.

3. PAYMENT FOR SERVICES
  • 1. You shall be required to pay charges for the Services used by you either by using the online payment gateway provided in the Platform or by paying cash to the driver. The firm collects the charges for the Services on behalf of the driver after obtaining authorisation from the driver and the payment is remitted to the driver’s bank account registered with the firm.
  • 2. The rates of the Services shall be notified on the website of the firm.
  • 3. The charges for the Services shall be updated or amended from time to time at the sole discretion of the firm and it shall be your responsibility to remain informed about the charges for the Services.
  • 4. You agree that you will pay for all Services you purchase from the driver either by way of online payment or by cash. In the event the payment cannot be accepted through the online payment or any other mode, you shall be required to pay the charges for the Services availed by way of cash.
  • 5. Any payment made is non-refundable. At the end of the trip for the Transportation Services, we will facilitate for you to receive a copy of the invoice from the firm on your registered e-mail account with the firm.
  • 6. It is clarified that the term “Trip” includes a trip for transportation of a passenger by the driver.

4. LIABILITY
  • 1. The information, recommendations provided to you on or through the website, or the Platform is for general information purposes only and does not constitute advice.
  • 2. The firm will reasonably keep the website and its contents correct and up to date but does not guarantee that the website and/or application are free of errors, defects, malware and viruses or that the website and/or application are correct, up to date and accurate. The firm shall not be liable for any damage arising from the same.
  • 3. The firm shall further not be liable for damages resulting from the use of or the inability to use the website or the application, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
  • 4. The quality of the Services requested through the use of the Platform is entirely the responsibility of the driver who ultimately provides such Services to you and the firm is not liable for the same. However, any complaints about the Services provided by the driver should be submitted to the firm by an email as notified from time to time.

5. INTELLECTUAL PROPERTY RIGHTS
  • 1. The firm is the sole owner and lawful licensee of all the rights to the web site, Platform or any other digital media and its contents. The content means its design, layout, text, images, graphics, sounds, video, etc. the website, Platform or any other digital media content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All titles, ownership and intellectual property rights in the website and its content shall remain with the firm, its affiliates, agents, authorized representatives or licensor's as the case may be.
  • 2. All rights not otherwise claimed under this Terms of Use or by the firm are hereby reserved. The information contained in this Platform and/or website is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.
  • 3. The firm does not represent or endorse the accuracy or reliability of any information or advertisement contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website or Platform, or the quality of any products, information or other materials displayed, or obtained by you as a result of any product, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service.
  • 4. All related icons and logos are registered trademarks or service marks or word marks of the firm in various jurisdictions and are protected under applicable copyrights, trademarks and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
  • 5. All the contents on this website and/or Platform is copyright of the firm except the third party content and link to third party website on our website and/or Platform.
  • 6. Subject to your compliance with these Terms, the firm grants you a limited non-exclusive, non-transferable license to download and install a copy of the Platform on a single mobile device that you own or control and to run such copy of the Platform solely for your own personal use.

6. Reservation of Rights
  • 7. We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms of service and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms of service.

Disclaimer
  • To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
  • 1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  • 2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • 3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • 4. exclude any of our or your liabilities that may not be excluded under applicable law.
  • The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
    To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Credit & Contact Information
  • This Terms of service page was created at privacyterms.io terms & conditions generator. If you have any queries regarding any of our terms, please contact us.